What is Raging Communications?

Your all-in-one platform for seamless internet, VoIP, and communication services in Australia.

What is an NBN Technology Choice Program upgrade?

The NBN Technology Choice Program lets a property owner, developer or body corporate pay to have their premises moved onto a better NBN technology than the one planned for the area. Most of the time that means going from FTTN, FTTB or HFC to Fibre to the Premises (FTTP). NBN Co assesses the request, issues a design and a build quote, and the applicant funds the works. We look after the application for you, check the quote for anything that has been missed, and coordinate the build so the upgrade lands without any surprises.

How long does an FTTP upgrade take in Australia?

For a single premises going through the Technology Choice Program, you are usually looking at three to six months from application to activation. Around four to eight weeks of that is NBN Co's design and quotation stage. Construction and activation follow once the quote has been accepted and paid. More complex sites take longer. Multi-dwelling buildings, long private lead-ins, or works that need council or landowner consent commonly run six to twelve months.

Who pays for NBN infrastructure in a new build?

In a new development the developer is responsible for the pit-and-pipe infrastructure and, above a certain lot threshold, may also pay NBN Co's new development charges. NBN Co provides the fibre and network equipment, while the developer supplies the trenching, conduit, pits and building-entry pathways to NBN Co's specification. End customers may also see a one-off new development charge of $300 on their first service, which the retail provider passes through.

Can a body corporate get an FTTP upgrade for an apartment building?

Yes. A body corporate or owners corporation can apply for an FTTP upgrade covering an entire multi-dwelling unit (MDU) complex, and it usually works out far cheaper per dwelling than residents applying one at a time. The application needs a resolution authorising the works and access, plus agreement on how the cost is shared. We prepare the technical submission, work with NBN Co on the in-building design and riser pathways, and give the committee a clear scope and cost before anything is committed.

What is the difference between NBN FTTP and Enterprise Ethernet?

FTTP is a shared, best-efforts fibre service designed for homes and small businesses. Typical evening speeds vary with network load and there is no guaranteed restoration time. NBN Enterprise Ethernet is a dedicated, symmetrical business-grade fibre service with a committed information rate, class-of-service traffic prioritisation and an enhanced service level agreement. If your business runs voice, cloud applications or site-to-site links, you will generally need Enterprise Ethernet rather than FTTP.

Do I need NBN approval before starting construction on a development?

Yes. Your development should be registered with NBN Co before civil works begin, because NBN Co issues the design and specification your contractors need to build to. Registering late is the single most common cause of delay and rework. Trenches dug to the wrong depth or pits placed in the wrong spot have to be redone at the developer's cost. Our advice is to bring telecommunications into the conversation at the same time as power and water design.

What does an NBN infrastructure consultant actually do?

An NBN infrastructure consultant takes a building or development and turns it into a compliant, future-proof telecommunications design, then drives it through to activation. That covers site assessment and serviceability checks, technology selection, pit-and-pipe and lead-in design, NBN Co application and quotation management, coordination with builders, electricians and cablers, and compliance certification. The real value is in taking the back-and-forth with NBN Co off your plate and stopping expensive design faults being built into the site.

Can you take over a project that has already stalled with NBN Co?

Yes, and it is a big part of what we do. We review the existing application, correspondence and design, and work out why it has stopped. Usually it comes down to missing consents, an incomplete design submission, an unaccepted quote or an unresolved access issue. We then re-engage NBN Co and the delivery partner with the evidence needed to get things moving again. You keep your existing application and reference number, and we take over managing it.

Specialised Consultation Services

NBN Infrastructure Consulting & Design

We help developers, builders and body corporates across Australia get NBN Fibre to the Premises (FTTP) upgrades, greenfield developments and multi-dwelling buildings right the first time. We take care of the design, the NBN Co paperwork and the build coordination, so your infrastructure is ready for whatever comes next.

Comprehensive Design Solutions

Whatever stage your project is at, we can pick it up and carry it through to a live, working service.

NBN New Builds & Greenfield Developments

We plan and deliver NBN infrastructure for new developments of any size, whether that is a two-lot subdivision or a staged estate of several hundred dwellings. It starts with registering the development with NBN Co, then turning their specification into a pit-and-pipe design your civil contractor can actually build to. That covers trench depths, conduit sizing, pit placement and building-entry pathways.

One question comes up on nearly every new build, and it is an expensive one to get wrong: who pays for NBN infrastructure in a new development? The developer funds the trenching, conduit and pits, and may also carry NBN Co's new development charges. NBN Co supplies the fibre and network equipment. We put all of that in writing early, so it lands in your budget rather than turning up as a surprise halfway through the build.

Multi-dwelling units bring their own requirements, such as communications rooms, riser pathways and in-building fibre distribution. We work through those with your architect, electrician and cabler before anything is poured.

Greenfield and staged estate developments
Multi-dwelling units (MDUs) and apartment builds
Pit-and-pipe design and NBN Co registration

FTTP Upgrades & Technology Choice

Stuck on FTTN, FTTB or HFC? The NBN Technology Choice Program lets you fund an upgrade to full Fibre to the Premises. We look after the whole application for you, from the serviceability assessment and the technical submission through to reviewing NBN Co's design and build quote and coordinating the works until the service is live.

An FTTP upgrade for a body corporate or owners corporation usually works out far cheaper per dwelling than residents applying one by one, because a single application can cover the whole complex. We prepare the submission, sort out the in-building design and riser questions, and give the committee a clear scope and cost before any money changes hands.

You might already be eligible for a free upgrade. Have a look at our NBN fibre uplift program first, because not every premises needs to pay for Technology Choice.

Technology Choice Program applications
Fibre uplift eligibility and coordination
Recovery of stalled NBN Co applications

Custom Network Design

Some sites just don't fit a standard NBN footprint. Think retail centres, industrial estates, schools, aged care, caravan parks and campus-style properties with multiple buildings under one title. For these we design the whole connectivity picture: where the service comes in, how it's shared between buildings, how much redundancy you need, and which technology each tenancy actually needs.

That often means mixing service types. A best-efforts FTTP service is perfectly fine for a tenancy browsing the web, but a business running hosted voice, cloud applications or site-to-site links usually needs dedicated symmetrical fibre with a committed information rate and an enhanced service level agreement.

Where guaranteed performance matters, we design around business-grade NBN and Enterprise Ethernet services rather than shared residential technology.

Complex and multi-building site designs
Campus-style and mixed-use networks
Redundancy and failover planning

Telecommunications Project Management

In our experience, most telecommunications projects don't fail on the engineering. They stall on coordination. So we take ownership of all the moving parts: NBN Co and its delivery partners, the builder's programme, the electrician and cabler on site, the body corporate or landowner consents, and the retail activation at the end.

You get one point of contact, plain-English progress updates and an early heads-up when something upstream slips, rather than finding out at handover that the lead-in was never hauled. We also pick up projects that have gone quiet with NBN Co, work out why, and go back to them with the evidence needed to get things moving again.

Once the infrastructure is live we can carry the site through to services and ongoing support, or hand it over cleanly to whoever you prefer. Either way, talk to our projects team about the timeframes you're working to.

Stakeholder and delivery-partner management
Compliance and certification
Stalled project recovery

Projects we deliver

The Work, On the Ground

From the first trench through to activation, these are the kinds of NBN infrastructure projects our team runs across Australia.

Macro render of fibre optic strands glowing inside lead-in conduit at an open NBN in-ground pit — Greenfield estate pit-and-pipe
We designed the lead-in conduit and pits to NBN Co specification alongside the civil works, so fibre hauling never held up the build programme.

Macro render of glowing fibre patch leads arcing out of a white fibre distribution hub in a building riser — Apartment building fibre riser
In-building fibre distribution and riser pathways for a multi-dwelling complex, bringing FTTP to every apartment through one upgrade application.

Macro render of fibre optic strands fanning out of a white network termination device, lit emerald and amber — Commercial site design review
We worked on site with the builders, electricians and cablers on a commercial development and caught pathway conflicts before any concrete was poured.

Common questions

NBN Infrastructure Consulting FAQs

Straight answers to the questions developers, builders and body corporates ask us most.

Project enquiry

Tell Us About Your Project

Send our projects team the details and we'll come back to you with a clear next step, usually within one business day.

Ready to discuss your project?

Tell us what you're working on and we'll give you straight, practical advice on the best way forward. Our consulting team works with clients right across Australia.